Gemma O'neill
About Gemma O'neill
Gemma O'Neill is a System Finance Administrator currently employed at Cera since 2021, with a background in finance and administration across various organizations in Colchester, England.
Current Role at Cera
Gemma O'Neill serves as a System Finance Administrator at Cera, a position she has held since 2021. In this role, she is responsible for managing business-critical functions related to payroll, including the processing of weekly and monthly payrolls for care staff. She completes payroll-related tickets within designated timeframes, addressing various payment scenarios such as Out of Cycle, Additional Payments, and Bereavement Payments. Additionally, she produces process guides and provides training and support to colleagues learning new systems.
Previous Experience in Finance and Administration
Gemma O'Neill has a diverse background in finance and administration. She worked as a Credit Controller at Healthcare Homes Group Limited for six months in 2020. Prior to that, she served as an International Credit Controller at Penguin Random House UK from 2018 to 2020. Her experience also includes a role as a Billing Clerk at Ramsay Health Care UK in 2018 and as an Accounts Assistant at Caring Homes Group from 2015 to 2018. Earlier in her career, she was a Telephone Scheduler at GFM Group Holdings Limited from 2010 to 2011 and an Accounts Assistant at Care UK from 2012 to 2014.
Educational Background
Gemma O'Neill studied at the University of Essex, where she earned a Bachelor's degree in English Literature from 2004 to 2007. She furthered her education at Colchester Institute, achieving AAT Level 2 from 2011 to 2012. This educational foundation has contributed to her proficiency in finance and administration roles throughout her career.
Skills and Technical Proficiencies
In her current role, Gemma O'Neill utilizes a variety of systems for payroll and internal communications. These systems include Coldharbour, DCP, Care Planner, Freshservice, Service Now, Slack, and Google Drive. She has experience in manual calculations for payroll-related matters, such as Long Term Sickness, Maternity, and Leavers, which are essential components of her responsibilities.