Tia Eggleston
About Tia Eggleston
Tia Eggleston serves as the Support Desk Lead at Cera in Colchester, United Kingdom, a position she has held since 2020. She has previous experience in various roles, including Support Desk Lead and Service Desk Analyst at Mears Group PLC and HR Administrator at IMJ Assoc.
Work at Cera
Tia Eggleston has been serving as the Support Desk Lead at Cera since 2020. In this role, she is responsible for overseeing support desk operations and ensuring efficient service delivery. Her tenure at Cera has spanned four years, during which she has contributed to the company's customer support strategies in Colchester, United Kingdom.
Previous Experience at Mears Group PLC
Before joining Cera, Tia Eggleston worked at Mears Group PLC. She held the position of Service Desk Analyst for one year from 2017 to 2018. Following this role, she advanced to Support Desk Lead, where she worked for two years until 2020. Her experience at Mears Group PLC provided her with valuable skills in service desk management and support operations.
Early Career at IMJ Assoc
Tia Eggleston began her career at IMJ Assoc, where she worked as an HR Administrator for eight months in 2016. This role allowed her to gain foundational experience in human resources and administrative functions, contributing to her professional development.
Education and Qualifications
Tia Eggleston studied at The Gilberd School from 2009 to 2014, completing her secondary education. She furthered her education in Human Resources Management at Avado, where she achieved a CIPD Level 3 qualification from 2017 to 2018. This qualification has equipped her with essential knowledge in personnel administration and human resources practices.