Robert Lee
About Robert Lee
Robert Lee serves as the Senior Director of Customer Success at Ceribell │ Point-of-Care EEG, where he has worked since 2023. He has a diverse background in customer success and engineering, with previous roles at HeartFlow, Inc. and Zensar Technologies.
Work at Ceribell
Robert Lee currently serves as the Sr. Director of Customer Success at Ceribell, a company specializing in Point-of-Care EEG technology. He has held this position since 2023, working remotely from Sunnyvale, California. Prior to this role, he was the Director of Customer Success at Ceribell from 2022 to 2023. During his time at Ceribell, he has been recognized multiple times for his proficiency and for exceeding expectations in his roles.
Previous Experience
Before joining Ceribell, Robert Lee worked at HeartFlow, Inc. as a Senior Field Engineer in Customer Success from 2018 to 2019 and as a Field Engineer in Customer Success from 2016 to 2017. He also spent five years at Zensar Technologies as a Client Services Engineer in Data Center Services from 2011 to 2016. Additionally, he held various positions at Geek Squad, including Special Agent and Double Agent, from 2006 to 2011.
Education and Expertise
Robert Lee studied at Westwood College-Anaheim, where he earned an Associate of Science (A.S.) in Computer Network Engineering from 2003 to 2005 and a Bachelor of Science (B.S.) in Information System Security from 2005 to 2006. He completed his high school education at Turlock High School, obtaining a High School Diploma from 2000 to 2003. His educational background supports his expertise in customer success and technical roles.
Skills and Recognition
Robert Lee has demonstrated a strong ability to maintain quality, reliability, and consistency in his professional roles. He has received multiple recognitions for his proficiency and for exceeding expectations throughout his career. His skills encompass customer success management and technical engineering, contributing to his effectiveness in various positions.