Abhishek Dey
About Abhishek Dey
Abhishek Dey is a Managed Services Manager at Cerillion Technologies, where he has worked since 2018. He has a background in civil engineering and extensive experience in telecom business support systems, including expertise in PL/SQL, Unix scripting, and 3GPP standards.
Current Role as Managed Services Manager
Abhishek Dey currently holds the position of Managed Services Manager at Cerillion Technologies, where he has been employed since 2018. His role involves overseeing managed services operations, ensuring the delivery of high-quality support and solutions to clients. He is based in the Pune Area, India, and has accumulated six years of experience in this position.
Previous Experience at Cerillion Technologies
Abhishek Dey has a substantial history with Cerillion Technologies, having worked in various capacities. He served as a Business Analyst for nine months in 2015, followed by a four-month tenure as Support Team Lead. He then transitioned to the role of BSS Business Analyst Operations for 11 months and later became the Group Lead for BSS and Online Charging Systems from 2017 to 2018. His diverse roles have contributed to his extensive knowledge of the company's systems and processes.
Professional Background at IBM
Before joining Cerillion Technologies, Abhishek Dey worked at IBM as a Telecom Prepaid Lead from 2010 to 2013. In this role, he was responsible for managing prepaid telecom services, which provided him with valuable experience in the telecommunications sector.
Education and Certifications
Abhishek Dey earned a Bachelor of Technology (BTech) degree in Civil Engineering from the National Institute of Technology, Silchar, where he studied from 2002 to 2006. Additionally, he obtained a Global Certificate in Data Science from INSAID, enhancing his analytical skills and knowledge in data-driven decision-making.
Technical Skills and Expertise
Abhishek Dey possesses strong technical skills, particularly in writing PL/SQL and Unix scripts for process automation. He has extensive experience in implementing and supporting Cerillion's Online Charging System and CRM, adhering to high availability standards. His expertise extends to analyzing business processes, understanding 3GPP standards, and functional testing within telecom BSS environments.