Hitesh Mistry
About Hitesh Mistry
Hitesh Mistry is a Technical Business Analyst at Cerillion Technologies in London, where he has worked since 2019. He has extensive experience in vendor management and has previously held roles at TalkTalk and Carphone Warehouse.
Work at Cerillion
Hitesh Mistry has been employed at Cerillion Technologies as a Technical Business Analyst since 2019. In this role, he has contributed to various projects and initiatives, focusing on Business Support Systems (BSS) technology. He has played a key role in managing relationships with strategic outsourced BSS delivery partners, ensuring effective collaboration and communication between business and technology teams.
Previous Experience at TalkTalk
Prior to joining Cerillion Technologies, Hitesh Mistry worked at TalkTalk from 2009 to 2019 as a Platform Owner and Subject Matter Expert (SME). During his ten years at TalkTalk, he was involved in overseeing platform operations and ensuring the alignment of technology solutions with business objectives.
Career at Carphone Warehouse
Hitesh Mistry began his career at Carphone Warehouse, where he served as an Application Technology Consultant from 2008 to 2009. In this position, he focused on providing technology solutions that supported the company's operational needs and enhanced service delivery.
Education and Expertise
Hitesh Mistry studied at The University of Sheffield, where he earned a degree in Electronic Engineering (Systems and Control) from 1989 to 1992. His educational background has provided him with a strong foundation in engineering principles, which he applies in his current role and throughout his career.
Vendor Management Skills
Hitesh Mistry has developed a strong background in vendor management, particularly within the context of Business Support Systems (BSS) technology. His expertise in this area enables him to effectively manage partnerships and ensure that service delivery meets organizational standards and expectations.