Lida Theodorou
About Lida Theodorou
Lida Theodorou is a Customer Success Manager at Cerillion Technologies in London, England. She holds a Master's degree in Design and Business from City, University of London, and a Bachelor's degree in Computer Science from Athens University of Economics and Business.
Work at Cerillion
Lida Theodorou has been employed at Cerillion Technologies since 2016, serving as a Customer Success Manager. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing customer accounts, addressing client needs, and facilitating effective communication between clients and the company. Her tenure at Cerillion has contributed to the company's commitment to delivering high-quality services and support to its clients.
Education and Expertise
Lida Theodorou holds a Master's degree in Design and Business from City, University of London, which she completed in 2015. Prior to this, she earned a Bachelor's degree in Computer Science from Athens University of Economics and Business, graduating in 2014. Her educational background equips her with a blend of technical and business skills, enhancing her effectiveness in her current role in customer success management.
Background
Lida Theodorou's academic journey began at Athens University of Economics and Business, where she studied Computer Science for six years, culminating in her graduation in 2014. Following her undergraduate studies, she pursued a Master's degree at City, University of London, focusing on Design and Business for one year. This combination of education has provided her with a solid foundation in both technical and business disciplines.
Professional Experience
With eight years of experience at Cerillion Technologies, Lida Theodorou has developed a comprehensive understanding of customer success strategies. Her role requires a deep knowledge of client management and the ability to navigate complex customer needs. This experience has positioned her as a key contributor to the company's customer relations efforts.