Andra Roston
About Andra Roston
Andra Roston serves as the Interim Chief of Staff to the COO at Change.org, where she has worked since 2021. With a diverse background in customer support and education, she has held various roles across multiple organizations, demonstrating strong leadership and problem-solving skills.
Current Role at Change.org
Andra Roston serves as the Interim Chief of Staff to the COO at Change.org, a position held since 2021. In addition to this role, she has been the User Support Manager at Change.org for three years. In her capacity, she leads initiatives aimed at enhancing user experience and support, contributing to the organization's mission of promoting social change.
Previous Experience in Customer Support
Prior to her current roles at Change.org, Andra Roston worked at Venngage as Customer Support Lead from 2019 to 2020 and as Customer Support Manager from 2020 to 2021. She also held the position of Community Lead at Flexday for three months in 2019. Her experience in customer support spans several organizations, showcasing her expertise in technical support and customer success.
Educational Background
Andra Roston has a diverse educational background. She studied at McGill University, earning a Bachelor of Arts with a focus on History and English (Drama & Theatre) from 2003 to 2007. She also obtained a Post Graduate Diploma in Education from The University of Edinburgh from 2008 to 2009. Additionally, she completed a Front End Web Development program at Thinkful in 2014.
Teaching and Training Experience
Andra Roston has experience in education, having worked as a Secondary Drama Teacher for Midlothian Council from 2011 to 2013. This role involved teaching and training students, demonstrating her ability to communicate effectively and engage with diverse audiences. Her background in teaching complements her skills in customer support and technical training.
Skills and Expertise
Andra Roston possesses a highly analytical mindset and a knack for solving complex problems through creative thinking. Her professional background includes roles that emphasize technical support, customer success, and team leadership. She enjoys working in tight-knit teams and is committed to fostering kindness and joy in her professional endeavors.