Yam Kassatly
About Yam Kassatly
Yam Kassatly is a Training Officer I at Chase in Columbus, Ohio, with over 11 years of experience in the banking sector. Previously, Kassatly held various roles at Chase and worked as a teller at Fifth Third Bank.
Work at Chase
Yam Kassatly has been employed at Chase since 2013, currently holding the position of Training Officer I. In this role, Kassatly is responsible for developing and delivering training programs to enhance employee skills and knowledge. Prior to this position, Kassatly served as a Senior Service Specialist from 2012 to 2013, where responsibilities included providing high-level customer service and support. Kassatly also worked as a Customer Care Professional at Chase from 2011 to 2012, focusing on addressing customer inquiries and resolving issues.
Previous Experience at Fifth Third Bank
Before joining Chase, Yam Kassatly worked at Fifth Third Bank as a Teller from 2009 to 2010. In this role, Kassatly managed customer transactions, assisted clients with banking services, and ensured compliance with banking regulations. This experience provided foundational knowledge in customer service and banking operations.
Career Progression
Yam Kassatly's career reflects a steady progression within the banking industry. Starting as a Teller at Fifth Third Bank, Kassatly transitioned to various roles at Chase, moving from Customer Care Professional to Senior Service Specialist, and ultimately to Training Officer I. This trajectory demonstrates a commitment to professional development and expertise in customer service and training.
Location of Employment
Yam Kassatly is based in Columbus, Ohio, United States. This location has been the site of Kassatly's employment at both Chase and Fifth Third Bank, contributing to a deep understanding of the local banking market and customer needs.