Courtney Olson
About Courtney Olson
Courtney Olson is a Customer Success Manager for Mid-Market at Chatmeter, where she has worked since 2022. She has a diverse background in customer success and account management, with previous roles at Beacon Cloud Solutions and Fooda, among others.
Current Role at Chatmeter
Courtney Olson has been serving as a Customer Success Manager for the Mid-Market segment at Chatmeter since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the company's services. Her responsibilities include managing client relationships, addressing customer inquiries, and implementing strategies to improve customer retention.
Previous Experience in Customer Success
Before joining Chatmeter, Courtney Olson worked as a Customer Success Manager at Beacon Cloud Solutions, Inc. from 2020 to 2021. In this position, she was responsible for maintaining customer relationships and supporting clients in utilizing cloud solutions effectively. Additionally, she held the role of Popup Account Manager at Fooda from 2019 to 2020, where she managed client accounts and coordinated food service events.
Event Management Experience
Courtney Olson gained event management experience while working as an Event Manager for the San Diego Crew Classic from 2018 to 2019. In this capacity, she was involved in organizing and executing a major rowing event, which included coordinating logistics and ensuring a positive experience for participants and attendees.
Educational Background
Courtney Olson studied at the University of San Diego, where she earned a Bachelor's degree in Marketing from 2010 to 2014. During her time at the university, she was also an NCAA Division I Women's Rowing Athlete and served as the Vice President/Social Chair of the Student Athlete Advisory Committee from 2012 to 2014. Prior to her university education, she attended El Segundo High School from 2006 to 2010.
International Experience
Courtney Olson has international experience from her role as a Client Services Account Executive at Kantar Media in Dublin, Ireland, from 2016 to 2017. In this position, she managed client accounts and provided support in media analytics, contributing to her understanding of global market dynamics.