Jacob Krell
About Jacob Krell
Jacob Krell is a Client Support Specialist at Chatmeter, with a background in community management and outdoor education. He has worked in various roles related to customer support and outdoor recreation across multiple organizations in the United States.
Current Role at Chatmeter
Jacob Krell serves as a Client Support Specialist at Chatmeter, a position he has held since 2023. In this role, he focuses on providing support to clients, ensuring their needs are met effectively. His work involves addressing client inquiries and facilitating solutions to enhance user experience. The remote nature of his position allows him to engage with clients across various locations.
Previous Experience in Community Management
Before joining Chatmeter, Jacob worked as a Community Manager at Motley Labs from 2022 to 2023. In this role, he was responsible for fostering community engagement and managing interactions within the organization. His experience in community management contributed to his understanding of client relationships and support.
Background in Outdoor Education
Jacob has a background in outdoor education, having worked as an Outdoor Instructor at YMCA of the Rockies in 2019 for nine months. He also served as an Outdoor Recreation Site Lead for the City and County of Denver in 2022. These roles involved leading outdoor activities and programs, emphasizing his commitment to outdoor education and community engagement.
Educational Background
Jacob studied at the University of Missouri-Columbia, where he earned a Bachelor's degree in Parks, Recreation, and Sports from 2014 to 2019. He is currently continuing his education at Alchemy University, having started in 2022. His academic background supports his professional focus on community building and outdoor recreation.
Commitment to Technology and Community Empowerment
Jacob is passionate about utilizing technology to empower individuals and build resilient communities. He is committed to staying informed about industry trends in the tech space, which enhances his ability to support clients effectively. His dedication to community empowerment is evident through his various roles in outdoor education and customer support.