Lisa Kemp

Enterprise Customer Success Manager @ Chatmeter

About Lisa Kemp

Lisa Kemp is an Enterprise Customer Success Manager at Chatmeter, where she has worked since 2021. With a background in customer success and account management, she has held various roles in the Greater San Diego Area and possesses strong leadership and communication skills.

Work at Chatmeter

Lisa Kemp has been with Chatmeter since 2019, initially serving as a Senior Customer Success Manager for five years in the Greater San Diego Area. In 2021, she transitioned to the role of Enterprise Customer Success Manager, where she has focused on managing enterprise-level customer accounts. Her responsibilities include ensuring customer retention and success in a fast-paced environment.

Education and Expertise

Lisa Kemp earned her Bachelor's degree in Sociology from UC Davis, where she studied from 2008 to 2012. She possesses expertise in managing enterprise-level customer accounts, emphasizing retention and success. Her strong communication skills enhance her ability to collaborate effectively with both internal teams and external clients.

Background

Prior to her current role at Chatmeter, Lisa Kemp held various positions that contributed to her professional development. She worked as a Soccer Coach at UC Davis from 2009 to 2012, and later served as an Account Manager at Houzz for 11 months in 2017. Additionally, she was a Senior Customer Success Manager at Hookit from 2018 to 2019, and worked as a Project Manager at Accu-Logistics LLC from 2013 to 2016.

Achievements

Throughout her career, Lisa Kemp has demonstrated leadership qualities characterized by integrity and accountability. She consistently achieves results that meet or exceed expectations in her roles, particularly in customer success management. Her ability to manage enterprise accounts effectively has contributed to her reputation in the industry.

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