Sebastian Betea
About Sebastian Betea
Sebastian Betea is a Customer Support Engineer currently employed at Chronosphere since 2022. He has a background in technical support roles at New Relic, Inc. and Jive Software, with a Bachelor of Science in Information Technology from Oregon Institute of Technology.
Current Role at Chronosphere
Sebastian Betea serves as a Customer Support Engineer at Chronosphere, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to customers, ensuring their needs are met effectively. His experience in customer support and technical troubleshooting contributes to the overall customer satisfaction and operational efficiency of the organization.
Previous Experience at New Relic, Inc.
Before joining Chronosphere, Sebastian Betea worked at New Relic, Inc. in various technical support roles. He held the position of Technical Support Engineer II from 2017 to 2018 and progressed to Technical Support Engineer III from 2019 to 2020. He later served as a Senior Technical Support Engineer from 2020 to 2022, accumulating a total of four years of experience at the company. His roles involved addressing complex technical issues and providing solutions to enhance customer experience.
Background at Jive Software
Sebastian Betea began his career in technical support at Jive Software, where he worked as a Technical Support Analyst from 2015 to 2017. He also briefly served as a Technical Support Engineer for three months in 2017. His time at Jive Software allowed him to develop skills in customer engagement and technical problem-solving, which he later applied in his subsequent roles.
Education and Expertise
Sebastian Betea earned a Bachelor of Science (BS) degree in Information Technology with a focus on Application Development from the Oregon Institute of Technology. He studied there from 2006 to 2011, gaining foundational knowledge and skills that support his career in technical support and customer service.