Serrita Rubino
About Serrita Rubino
Serrita Rubino is a Technical Account Manager with extensive experience in the technology sector, currently working at Chronosphere since 2022. She has held various roles, including positions at Lightstep, HashiCorp, and JPMorgan Chase & Co., contributing to her expertise in technical account management and project management.
Current Role at Chronosphere
Serrita Rubino serves as a Technical Account Manager at Chronosphere, a position she has held since 2022. In this role, she is responsible for managing client accounts and ensuring customer satisfaction with the company's services. Her expertise in technical account management allows her to effectively address client needs and provide tailored solutions.
Previous Experience at Lightstep
Prior to her current role, Serrita worked at Lightstep as a Senior Technical Account Manager from 2021 to 2022. During her tenure, she focused on enhancing customer engagement and optimizing the use of Lightstep's observability platform. Her contributions helped clients maximize the benefits of the technology.
Experience at JPMorgan Chase & Co.
Serrita held the position of Vice President Program Manager for Public Cloud Services at JPMorgan Chase & Co. from 2015 to 2019. In this capacity, she managed cloud service initiatives, overseeing project execution and aligning technology solutions with business objectives. Her role was pivotal in advancing the company's cloud strategy.
Background in Software Engineering
Serrita's career began in software development, with roles at Black Entertainment Television as a Software Developer from 2004 to 2006 and at Constellation Energy as a Software Engineer from 2006 to 2009. She later progressed to a Technical Lead position at Constellation Energy from 2012 to 2013, showcasing her growth in technical roles within the energy sector.
Education at Hampton University
Serrita Rubino studied at Hampton University, where she gained foundational knowledge and skills that contributed to her career in technology and account management. Her education has played a significant role in her professional development and expertise in the field.