Christie Unkraut
About Christie Unkraut
Christie Unkraut is a customer service professional with extensive experience at Churchill Downs, where she has worked since 2007. She holds a Bachelor's degree in Sociology from the University of Kentucky and has completed specialized training in pharmaceuticals.
Work at Churchill Downs Incorporated
Christie Unkraut has been employed at Churchill Downs since 2007, where she serves as a Customer Service Representative. Over her 17 years in this role, she has developed extensive experience in customer relations and service management. Her responsibilities include assisting customers, addressing inquiries, and ensuring a positive experience for visitors at the venue. Prior to her current position, she worked for four years in the same capacity at Churchill Downs, contributing to her deep understanding of the organization and its operations.
Previous Experience at River Downs
Before her tenure at Churchill Downs, Christie Unkraut worked at River Downs as an Event/Promotion Organizer from 2007 to 2008. In this role, she was responsible for organizing events and promotions, which provided her with valuable experience in event management and customer engagement. This position helped her build foundational skills that she later applied in her customer service roles.
Education and Expertise
Christie Unkraut studied Sociology at the University of Kentucky, where she earned her Bachelor’s degree. Her academic background in sociology has equipped her with insights into social behavior and customer interactions, which are beneficial in her customer service role. Additionally, she has completed the TOPRX Pharmaceuticals Compliance and Control Training Program, enhancing her knowledge of pharmaceutical compliance and control.
Pharmaceutical Product Promotion
In her professional capacity, Christie Unkraut is responsible for promoting various pharmaceutical products, including Skelaxin, Flexeril, and Macrobid. She manages her territory by executing speaker programs and implementing updates related to managed care. Her role involves presenting budget and business analysis reports to the district manager, demonstrating her analytical skills and understanding of business operations.
Continuing Education and Professional Development
Christie Unkraut engages in ongoing professional development through TOPRX sales training programs. She also serves as an EPIC Super User, conducting in-service programs with physicians, office staff, and hospitals. This role highlights her commitment to continuous learning and her ability to train others in the use of healthcare technology.