Alejandra Rodriguez
About Alejandra Rodriguez
Alejandra Rodriguez is a Customer Service Advocate with over five years of experience at Cintas in the Greater Chicago Area. She has a background in customer service roles at First Hospitality and U.S. Bank, along with skills in fraud detection and job coaching.
Current Role at Cintas
Alejandra Rodriguez has been employed at Cintas as a Customer Service Advocate since 2019. In this role, she serves as the point of contact for specific customers, ensuring their needs are met. Her responsibilities include handling data entry, preparing reports and invoices, and utilizing her expertise in fraud detection. This position highlights her commitment to providing personalized customer service in the Greater Chicago Area.
Previous Experience in Customer Service
Prior to her role at Cintas, Alejandra Rodriguez worked at First Hospitality Group, Inc. as a Guest Service Representative from 2015 to 2017. She also held a position as a Service Advisor at U.S. Bank from 2017 to 2019. Her experience in these roles contributed to her skills in customer interaction and service delivery, enhancing her ability to address customer needs effectively.
Education and Qualifications
Alejandra Rodriguez completed her education at Hubbard High School, where she earned her High School Diploma from 2009 to 2013. This foundational education provided her with essential skills that support her career in customer service and advocacy.
Skills and Expertise
Alejandra Rodriguez possesses expertise in fraud detection, which is essential in her customer service role. Additionally, she has job coaching skills, indicating her involvement in training or mentoring colleagues. Her experience in call center start-up suggests she has contributed to establishing or improving call center operations, showcasing her adaptability and organizational skills.