Maggie Madison
About Maggie Madison
Maggie Madison is a Senior Technical Product Support professional with a background in marketing and product support. She has held various positions in notable companies, including GLG, Sprinklr, and Cerner Corporation, and has been with CipherHealth since 2021.
Current Role at CipherHealth
Maggie Madison serves as Senior Technical Product Support at CipherHealth since 2022. In this role, she is responsible for providing advanced technical assistance and support for product-related inquiries. Her experience in technical product support enables her to effectively address customer needs and enhance user satisfaction.
Previous Experience at CipherHealth
Prior to her current position, Maggie worked at CipherHealth as Technical Product Support from 2021 to 2022. During this 11-month tenure, she focused on resolving technical issues and supporting product implementations, contributing to the overall efficiency of the support team.
Career Background at GLG and Sprinklr
Maggie Madison began her career as a Council Development Associate at GLG (Gerson Lehrman Group) from 2019 to 2020, where she was involved in developing client relationships. Following this role, she worked at Sprinklr as an Enterprise Relationship Manager from 2020 to 2021. In this position, she managed enterprise-level client accounts, ensuring their needs were met and fostering long-term partnerships.
Education and Academic Background
Maggie studied at Iowa State University, where she earned a Bachelor of Science (B.S.) degree in Marketing from 2013 to 2017. Her education provided her with a solid foundation in marketing principles, which she has applied throughout her professional career.
Experience at Cerner Corporation
Before her roles at CipherHealth and GLG, Maggie worked at Cerner Corporation as a Solution Strategy Coordinator from 2017 to 2019. In this position, she contributed to the development and implementation of strategic solutions, enhancing the company's service offerings in the healthcare technology sector.