CitizenLab
CitizenLab is a community engagement platform that enhances local government operations by providing tools for better engagement, collaboration, and decision-making, serving over 500 local governments globally.
Company Overview
CitizenLab offers a community engagement platform designed to upgrade community engagement with higher engagement numbers, better internal collaboration, and insights for informed decisions. The company provides a comprehensive platform built to power local governments and communities. Supporting more than 500 local governments with their community engagement projects, CitizenLab aims to enhance the processes for gathering and understanding community feedback through technology and personalized support.
Services
CitizenLab provides a robust platform that includes multiple ways to consult communities. These methods include sharing information through surveys or engaging in co-creation through dialogue. The platform is equipped with a powerful back-office system to manage engagement projects and community input on a centralized, moderated hub. In addition, the platform features Natural Language Processing to cluster similar ideas and extract key takeaways, helping users understand community discussions efficiently.
Government Support
CitizenLab supports more than 500 local governments with their community engagement projects. The company offers personalized support through Government Success Managers who provide expert advice and training. These managers help ensure that local governments maximize the benefits of the platform, allowing for more effective community engagement and decision-making processes.
Recognitions
CitizenLab has been recognized for its impact and innovation by several prestigious organizations. Meaningful Business, World Summit Award, and Forbes have acknowledged CitizenLab for its contributions to community engagement technology and its success in empowering local governments and communities.