CKM Analytix
CKM Analytix, based in New York, offers T-K, a product that enhances operational efficiency by 40-50% and improves service quality while ensuring compliance with the NIST Cybersecurity Framework and GDPR regulations.
Company Location
CKM Analytix is located at 104 W. 40th Street, Suites 400 & 500, New York, NY 10018. The company operates from this central location to manage its operations and deliver its solutions to clients.
Product: T-K
CKM Analytix's flagship product, T-K, is designed to increase operational efficiency by 40-50% and enhance service quality while mitigating risks. T-K provides actionable insights to eliminate bottlenecks, improve customer satisfaction, optimize stakeholder engagement, maximize SLA performance, and identify previously unknown risks. It can be deployed either in the CKM cloud or on-premise, with cloud deployments typically completed in under two months.
Compliance and Security
CKM Analytix adheres to the NIST Cybersecurity Framework and complies with GDPR regulations. By following these guidelines and regulations, CKM Analytix ensures the security and privacy of its clients' data while maintaining high standards for cybersecurity.
Customer Support and Training
CKM Analytix provides basic training for all customers on the usage of T-K, ensuring that users can effectively utilize the product. Additionally, the company offers 24/7 support 365 days a year, demonstrating a commitment to customer service and continuous assistance.
System Integration Features
T-K by CKM Analytix integrates with various systems to offer real-time data streaming or routine data extracts. It comes with pre-built adaptors for common solutions such as Service Now, Avaya, and Genesys, facilitating seamless integration into existing workflows.