Olivia Gracey
About Olivia Gracey
Olivia Gracey is a Senior Customer Marketer with a diverse background in marketing and education. She has held various roles across multiple companies and countries, developing expertise in customer engagement and account management.
Current Role at Classy
Olivia Gracey currently serves as a Senior Customer Marketer at Classy, a position she has held since 2022. In this role, she focuses on enhancing customer engagement and developing marketing strategies that resonate with the target audience. Her responsibilities include leveraging her expertise in CRM and account management to foster strong relationships with customers.
Previous Experience in Marketing
Olivia has a diverse background in marketing, having worked in various roles across multiple companies. She was a Product Marketing Manager at Rossum from 2019 to 2020 and later served as a Customer Marketing Manager at Recruitee from 2021 to 2022. Her experience includes product marketing, customer engagement, and community management, which have contributed to her current expertise.
Educational Background
Olivia holds a Bachelor of Business Administration (B.B.A.) and a Bachelor of Arts from North Carolina State University, where she studied a double major in Business Administration and International Studies with a concentration in Europe. Additionally, she earned a Bachelor of Business Administration (Hons) in International Business from Temple University - Fox School of Business and Management.
Teaching and Consulting Experience
Olivia's career includes teaching and consulting roles. She worked as an English Teacher at James Cook Languages s.r.o. in Prague from 2016 to 2017. Additionally, she served as a Statistics Peer Teacher at Temple University for four months in 2013 and worked as an Educational Consultant at StudyInterActive from 2017 to 2018, further enhancing her communication and instructional skills.
Internships and Early Career
Olivia began her career with several internships that laid the foundation for her professional development. She interned at Anthropologie as a Home Buying Intern and later as a Home Production Intern in 2013 and 2014, respectively. She also gained experience as a Public Relations Intern at Reiss in London for one month in 2014. These roles provided her with valuable insights into the retail and marketing sectors.