Spencer Priest
About Spencer Priest
Spencer Priest is a Customer Care Representative at Classy.org, with a background in hospitality management and public relations. He has held various roles in major hotel chains and transitioned to customer care in a nonprofit-focused organization.
Work at Classy
Spencer Priest has been employed at Classy.org as a Customer Care Representative since 2021. In this role, he engages with customers to support their needs and enhance their experience with the nonprofit-focused platform. His position aligns with his personal desire to contribute to a mission-driven organization, particularly one that is B Corp Certified. Classy.org is known for its commitment to social impact, and Spencer's work supports this mission.
Previous Experience in Hospitality
Spencer Priest has extensive experience in the hospitality industry, having held various roles across major hotel chains. He worked as a Front Office Manager at InterContinental Hotels Group (IHG®) from 2019 to 2021, overseeing operations at Hotel Indigo San Diego Gaslamp Quarter. Prior to that, he served as Front Desk Manager at Bartell Hotels from 2016 to 2019 and as Guest Service Manager at Hilton Worldwide from 2015 to 2016. His career in hospitality also includes positions at Hilton San Diego Bayfront and Embassy Suites La Jolla.
Education and Expertise
Spencer Priest earned a Bachelor of Arts degree in Writing and Public Relations from Point Loma Nazarene University, where he studied from 2005 to 2009. His educational background provides him with strong communication skills, which are essential in both customer care and hospitality roles. Additionally, he has gained practical experience through internships in public relations and marketing during his studies.
Career Transition to Customer Care
After several years in the hospitality sector, Spencer transitioned to a customer care role at Classy.org. This shift reflects his interest in working for a nonprofit organization that focuses on social impact. His experience in leading guest service teams has equipped him with valuable skills in customer engagement and support, which he applies in his current position.
Internships and Early Career
Spencer Priest began his career with various internships that provided foundational experience in public relations and marketing. He worked as a Public Relations Intern at Saxum in 2008 and as a Marketing Intern at World Neighbors in 2007. These early roles contributed to his understanding of communication strategies and customer interactions, which have been beneficial throughout his career.