Amy Allison
About Amy Allison
Amy Allison is a Customer Success Manager with extensive experience in event management and hospitality. She has worked in various roles across the industry, including positions at eShow and Arlington Park Racecourse, and holds a Bachelor's Degree in Hospitality and Tourism Management from Grand Valley State University.
Current Role at cleverbridge
Amy Allison serves as a Customer Success Manager at cleverbridge, a position she has held since 2021. In this role, she focuses on ensuring client satisfaction and success through effective management of customer relationships. Her responsibilities include providing SaaS training and consulting, where she develops strategic and creative solutions tailored to meet client needs.
Previous Experience in Event Management
Prior to her current role, Amy Allison accumulated extensive experience in event management. She worked as an Event Manager at eShow from 2010 to 2020, where she managed various events in Chicago, Illinois. Earlier, she served as an Event Supervisor at Arlington Park Racecourse LLC for five months in 2009 and as a Meeting Planning Coordinator at Q Center - The Dolce Conference Collection from 2007 to 2009.
Education and Expertise in Hospitality
Amy Allison earned her Bachelor’s Degree in Hospitality and Tourism Management from Grand Valley State University, completing her studies from 2001 to 2006. Her educational background has equipped her with a solid foundation in hospitality principles, which she applies in her professional roles. She possesses expertise in SaaS training and consulting, focusing on aligning client requirements with product capabilities.
Skills in Client Solutions
Amy Allison has demonstrated a strong ability to identify and implement solutions that align with product limitations while effectively meeting client requirements. Her skills in strategic planning and creative problem-solving contribute to her success in managing customer relationships and enhancing client satisfaction.