Ashley Griffin
About Ashley Griffin
Ashley Griffin is a Customer Service Supervisor at Cleverbridge, where she has worked since 2023. She has a background in youth organization and child care, with previous roles at Chicago Youth Centers and Hephzibah Children's Association.
Current Role at Cleverbridge
Ashley Griffin currently serves as a Customer Service Supervisor at Cleverbridge, a position she has held since 2023. In this role, she oversees customer service operations and ensures high-quality support for clients. Her experience in customer service positions her well to manage team dynamics and enhance service delivery.
Previous Experience at Cleverbridge
Prior to her current role, Ashley Griffin worked at Cleverbridge in various customer service capacities. She was a Customer Service Representative from 2014 to 2018 and later advanced to Customer Service Specialist Tier 2 from 2019 to 2023. Her tenure at Cleverbridge spans nearly a decade, reflecting her commitment to the company's customer service excellence.
Background in Youth Services
Ashley Griffin has a background in youth services, having worked as a Youth Organizer at Chicago Youth Centers in 2012 for eight months. This role involved engaging with youth and facilitating programs aimed at their development. Additionally, she worked at Hephzibah Children's Association as a Child Care/Recreation Worker from 2009 to 2011, where she contributed to the care and recreational activities for children.
Education and Expertise
Ashley Griffin earned a Bachelor of Science degree in Recreation and Park Management from Kent State University, where she studied from 2005 to 2009. This educational background provides her with a solid foundation in managing recreational programs and services, which complements her professional experience in customer service and youth engagement.
Early Career Experience
Before her roles at Cleverbridge, Ashley Griffin worked at Chicago State University as a Bursar Office Representative from 2013 to 2014. This position involved assisting students with financial inquiries and managing transactions, further developing her customer service skills in an educational setting.