CleverTap
CleverTap is a customer engagement platform that offers data analytics, personalization, and campaign orchestration services to industries like e-commerce and financial services, serving over 2000 global brands.
Services
CleverTap offers an all-in-one customer engagement platform that helps businesses understand their customers and deliver in-moment experiences. The platform provides capabilities for customer data and analytics, experimentation and optimization, personalization, and campaign orchestration. Key services include push notifications, email automation, WhatsApp, in-app messaging, web messaging, and SMS.
Customer Engagement Channels
CleverTap features multiple channels for customer engagement, including push notifications, email automation, WhatsApp, in-app messaging, web messaging, and SMS. These channels allow businesses to reach their customers through preferred communication methods, facilitating efficient and effective engagement strategies.
Industries Served
CleverTap serves a variety of industries, including e-commerce, subscriptions, financial services, and gaming. The platform's versatile solutions cater to the distinct needs of these sectors, helping brands enhance customer engagement and retention. By utilizing machine learning and AI, CleverTap tailors its offerings to suit each industry's specific requirements.
Clever.AI
CleverTap leverages Clever.AI to provide insightful, empathetic, and actionable intelligence. This technology allows businesses to gain deeper insights into their customers' behaviors and preferences, enabling them to deliver more personalized and effective engagement strategies. The use of AI and machine learning enhances customer retention and improves overall engagement outcomes.
Educational Resources
CleverTap provides a variety of resources to help businesses learn best practices in customer engagement. These resources include webinars, case studies, and whitepapers that offer valuable insights and practical tips. Additionally, a demo center is available for potential customers to explore the platform's features and capabilities, allowing them to experience CleverTap's offerings firsthand.