Girish Mehta

Director Product Documentation @ CleverTap

About Girish Mehta

Girish Mehta serves as the Director of Product Documentation at CleverTap, where he has worked since 2022. He has extensive experience in technical writing and documentation, having held positions at various companies including Dell EMC, Chargebee, and Adobe.

Current Role at CleverTap

Girish Mehta serves as the Director of Product Documentation at CleverTap, a position he has held since 2022. In this role, he is responsible for overseeing the documentation processes and ensuring the quality of product documentation. He successfully led the migration and application of a new Content Management System (CMS) at CleverTap, enhancing the efficiency and accessibility of documentation resources.

Previous Experience at Dell EMC

Before joining CleverTap, Girish worked at Dell EMC as a Principal Content Developer from 2017 to 2019. During his tenure in Bangalore, he contributed to the development of technical documentation, focusing on delivering clear and concise content for users.

Career Progression at Chargebee

Girish held two positions at Chargebee, first as Documentation Manager from 2019 to 2021 and later as Senior Manager Documentation from 2021 to 2022. In these roles, he was responsible for managing documentation teams and ensuring the quality of technical content, primarily in Bengaluru, Karnataka, and Chennai Area.

Technical Writing Background

Girish has extensive experience in technical writing, having worked in various roles since 2005. His career includes positions as a Technical Writer at Xchanging, Headstrong, and Ericsson, where he developed technical documentation for diverse audiences. He has a strong foundation in API documentation and has created valuable content for both B2B and B2B SaaS sectors.

Education and Skill Set

Girish possesses a diverse skill set that encompasses content marketing, content writing, community management, video creation, public relations, SEO, and digital marketing. He has demonstrated a strategic approach to managing global teams across different time zones, enhancing collaboration and productivity in documentation efforts.

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