Jash Unadkat
About Jash Unadkat
Jash Unadkat is a Technical Writer with experience in improving documentation and enhancing user understanding through product walkthrough videos. He holds a Bachelor's degree in Information Technology from Vidyavardhini's College of Engineering and Technology and has worked at BrowserStack and CleverTap.
Work at CleverTap
Jash Unadkat has been employed at CleverTap as a Technical Writer since 2021. In this role, he focuses on enhancing the documentation experience by resolving ad-hoc customer tickets. He collaborates closely with developers and designers to ensure that documentation aligns with feature requirements and designs. Additionally, he analyzes and prepares performance reports specifically for user and developer documentation.
Previous Experience at BrowserStack
Before joining CleverTap, Jash Unadkat worked at BrowserStack as a Technical Content Writer from 2019 to 2021. His responsibilities included creating and managing technical content that supported the company's products. This experience contributed to his skills in technical writing and documentation.
Education and Expertise
Jash Unadkat studied at Vidyavardhini's College of Engineering and Technology, where he earned a Bachelor's degree in Information Technology from 2016 to 2019. This educational background provided him with a solid foundation in technology, which he applies in his current role as a Technical Writer.
Documentation and Content Development Skills
In his current position, Jash develops product walkthrough videos using Trainn to enhance user understanding. He also conducts peer-reviews for internal documents to ensure quality and consistency. His ability to resolve customer tickets and analyze documentation performance reports further demonstrates his commitment to improving the documentation experience.