Jeevitha Ganesan
About Jeevitha Ganesan
Jeevitha Ganesan is a Senior Manager in Customer Success at CleverTap, where she has worked since 2020. She has extensive experience in customer success roles across various companies, including Ematic Solutions and Cheetah Digital.
Work at CleverTap
Jeevitha Ganesan has been serving as the Senior Manager of Customer Success at CleverTap since 2020. In this role, she is responsible for overseeing customer relationships and ensuring that clients derive maximum value from the company's products and services. Her focus is on enhancing customer satisfaction and driving engagement through effective strategies and solutions.
Previous Experience in Customer Success
Before joining CleverTap, Jeevitha held several positions in customer success management. She worked at Ematic Solutions as a Senior Customer Success Manager from 2015 to 2016. She also served as a Senior Campaign Manager for APAC at Cheetah Digital from 2018 to 2020. Additionally, she was a Manager of Customer Success at Kaddra for 7 months in 2020 and worked as a Senior Consultant in Customer Success at Mirum Agency from 2017 to 2018.
Education and Expertise
Jeevitha Ganesan earned her Bachelor’s Degree in Business Management from Singapore Management University, where she studied from 2011 to 2015. She also attended Serangoon Junior College, focusing on Science and Arts from 2009 to 2010. Her educational background provides her with a solid foundation in business principles, which she applies in her customer success roles.
Early Career and Internships
Jeevitha began her career with an internship at GeckoLife as a Social Media Intern in 2013 for three months. She later worked as a Teaching Assistant at Singapore Management University in 2015 for four months. These early experiences contributed to her understanding of customer engagement and support.