Priya Pachisia
About Priya Pachisia
Priya Pachisia is a Customer Success Manager at CleverTap, with a background in commerce and experience in client and customer relations. She has worked in various roles in the customer success and marketing fields since completing her education at The Bhawanipur Education Society College.
Work at CleverTap
Priya Pachisia has been serving as a Customer Success Manager at CleverTap since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's customer engagement solutions. Her position in Mumbai, Maharashtra, India, allows her to collaborate closely with clients to understand their needs and drive product adoption.
Previous Experience in Customer Success
Before joining CleverTap, Priya worked at eWards as a Client Success Manager from 2019 to 2021. In this role, she was responsible for managing client relationships and ensuring their needs were met effectively. Additionally, she served as a Marketing Strategist at eWards for nine months in 2021, where she contributed to marketing initiatives and strategies.
Educational Background
Priya Pachisia completed her Bachelor of Commerce (B.Com.) with Honours at The Bhawanipur Education Society College from 2013 to 2016. Prior to that, she attended Mahadevi Birla Girls Higher Secondary School, where she also pursued her studies in commerce. Her educational background has provided her with a solid foundation in business principles.
Early Career Experience
Priya began her career as a Customer Relation Officer at French Motor Car Co Ltd, where she worked from 2016 to 2018. This role involved managing customer inquiries and providing support to enhance customer satisfaction. Her early experience in customer relations laid the groundwork for her subsequent roles in client and customer success.