Puneet Chadha
About Puneet Chadha
Puneet Chadha is a Manager - Technical Writer at CleverTap, with over a decade of experience in technical writing across various domains including banking and IT. He holds a Bachelor's degree from the University of Mumbai and is a certified Scrum Master and Product Owner.
Work at CleverTap
Puneet Chadha has been employed at CleverTap as a Manager - Technical Writer since 2021. In this role, he is responsible for overseeing technical documentation and ensuring that content meets the needs of users. His work contributes to the clarity and usability of the company's products, enhancing user experience.
Previous Experience
Prior to his current position, Puneet Chadha worked at NICE Actimize as a Specialist Technical Writer for 11 months from 2020 to 2021. He also held the position of Senior Associate - Technical Writer at Opus Consulting Solutions for 6 months in 2014. His career includes significant roles at Capgemini Consulting and HSBC, where he served as a Senior Consultant and Team Lead - Scrum, respectively.
Education and Expertise
Puneet Chadha earned a Bachelor's degree in Business/Commerce from the University of Mumbai, completing his studies from 2000 to 2004. He is a Certified Scrum Master and Scrum Product Owner, demonstrating expertise in agile and scrum methodologies. His educational background supports his technical writing and project management skills.
Diverse Industry Experience
Puneet Chadha has accumulated experience across various industries, including Banking, Pricing, Core IT, Mechanics, BPO, Big Data, and CRM solutions. This diverse background allows him to adapt his technical writing skills to different contexts and audiences, enhancing the effectiveness of his documentation.
Skills and Capabilities
Puneet Chadha possesses strong documentation skills that facilitate both backward and forward learning. He is known for his ability to work creatively and analytically in problem-solving environments. His strong capability for grasping and training new concepts minimizes the learning curve for others, making him an asset in collaborative settings.