Rahul Verma
About Rahul Verma
Rahul Verma is the Director of Customer Success at CleverTap, where he has worked since 2023. He has extensive experience in managed services and consulting, having held various roles at Sprinklr and Infosys over several years.
Current Role at CleverTap
Rahul Verma serves as the Director of Customer Success at CleverTap, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include leading customer success initiatives and collaborating with cross-functional teams to drive customer engagement.
Previous Experience at Sprinklr
Before joining CleverTap, Rahul Verma worked at Sprinklr in various capacities. He served as Associate Director of Managed Services from 2021 to 2023, and prior to that, he held the position of Senior Manager of Managed Services, APAC, from 2020 to 2021. His career at Sprinklr began as Manager of Managed Services, APAC, from 2018 to 2020. His tenure at Sprinklr contributed to his expertise in customer service management.
Career Background at Infosys
Rahul Verma's career includes significant experience at Infosys. He worked as a Consultant from 2015 to 2017 and as a Systems Engineer from 2010 to 2013. His roles at Infosys provided him with a strong foundation in technology and consulting, which he later applied in customer success management.
Educational Qualifications
Rahul Verma holds a Master of Business Administration (MBA) from the Indian Institute of Management, Indore, where he studied from 2013 to 2015. He also earned a Bachelor of Technology (BTech) in Computer Science from Galgotias College of Engineering and Technology, completing his degree from 2006 to 2010. His educational background supports his expertise in both business and technology.
Early Education
Rahul Verma completed his early education at City Montessori School in Lucknow, where he studied from 1991 to 2005. This foundational education contributed to his academic and professional development.