Rakesh Kamati
About Rakesh Kamati
Rakesh Kamati is a Customer Success Manager currently working at CleverTap in Mumbai, India. He has a background in customer success and marketing, with previous roles at Netcore Cloud, Paytm Insider, and Teleperformance.
Current Role at CleverTap
Rakesh Kamati serves as a Customer Success Manager at CleverTap, a position he has held since 2022. He is based in Mumbai, Maharashtra, India. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. His responsibilities include managing client relationships and providing strategic guidance to help clients achieve their business goals.
Previous Experience at Netcore Cloud
Prior to joining CleverTap, Rakesh worked at Netcore Cloud as a Senior Executive in Customer Success. His tenure lasted for four months in 2021, during which he was involved in supporting customer needs and optimizing their experience with the company's services. This role contributed to his expertise in customer relationship management.
Career Background in Customer Success
Rakesh has a diverse background in customer success roles. He worked at Paytm Insider from 2019 to 2021, where he focused on customer engagement and support. Before that, he served as a Fraud Analyst at Teleperformance from 2015 to 2017. His early experience includes an internship as an Apple Consultant at Maple Digital Technology Intl. Pvt. Ltd. in 2018.
Educational Qualifications
Rakesh Kamati holds a Master of Business Administration (MBA) with a specialization in Marketing from St. Francis Institute of Management & Research, which he attended from 2017 to 2019. He also earned a Bachelor of Management Studies (BMS) in Marketing from Prahladrai Dalmia Lions College of Commerce and Economics, where he studied from 2012 to 2015.