Sandeep Verma .
About Sandeep Verma .
Sandeep Verma is a Customer Success Engineer at CleverTap, where he has worked since December 2019. He has a background in mobile development and customer success, with previous roles at Loginworks Softwares and Eastern Software Systems.
Current Role at CleverTap
Sandeep Verma serves as a Customer Success Engineer at CleverTap, a position he has held since December 2019. In this role, he focuses on customer retention strategies within a SaaS-based environment. His responsibilities include ensuring customer satisfaction and optimizing the use of CleverTap's platform to enhance user engagement and retention.
Previous Experience in Software Development
Before joining CleverTap, Sandeep Verma worked as a Senior Software Engineer at Eastern Software Systems from 2018 to 2019. Prior to that, he was an iOS App Developer at Loginworks Softwares Pvt. Ltd. from 2017 to 2018. His experience in software development spans various roles and responsibilities, contributing to his expertise in mobile development.
Internship Experience
Sandeep Verma completed a one-month internship at HCL Career Development Center in 2015. This early experience provided him with foundational skills in software development and customer interaction, which have been beneficial throughout his career.
Educational Background
Sandeep Verma holds a Bachelor of Technology (B.Tech.) degree in Computer Science. He studied at Green Field Public School from 1996 to 2012 and later attended Sunderdeep Engineering College from 2012 to 2016. His educational background has equipped him with the technical knowledge necessary for his roles in software engineering and customer success.
Expertise in Customer Success and Digital Marketing
With over four years of experience in customer success, mobile development, and digital marketing, Sandeep Verma has developed a strong skill set that supports his current role at CleverTap. His expertise in these areas allows him to effectively address customer needs and contribute to the overall success of the company.