Shreya Gaikwad
About Shreya Gaikwad
Shreya Gaikwad is a Technical Account Manager at CleverTap, where she has worked since 2020. She has held various roles within the company, including Senior Customer Success Engineer and Manager of Technical Accounts.
Work at CleverTap
Shreya Gaikwad has held several roles at CleverTap since 2020. She is currently employed as a Technical Account Manager, a position she has held for four years in Mumbai, Maharashtra. Prior to this, she served as a Customer Success Engineer from 2020 to 2021 and later as a Sr. Associate - Technical Accounts for five months in 2022. In 2022, she also worked as a Senior Customer Success Engineer for six months. Most recently, in 2023, she was a Manager - Technical Account for three months.
Education and Expertise
Shreya Gaikwad earned her Bachelor of Engineering (B.E.) in Information Technology from St. Francis Institute of Technology. She completed her degree from 2016 to 2020, gaining foundational knowledge and skills in the field of technology. Her educational background supports her technical roles at CleverTap, where she applies her expertise in customer success and technical account management.
Background
Shreya Gaikwad began her professional career as an Artificial Intelligence Intern at TheSmartBridge in 2020, where she worked for one month in Mumbai. This early experience in the technology sector laid the groundwork for her subsequent roles at CleverTap, where she has developed her career in customer success and technical account management.
Career Progression
Shreya Gaikwad's career at CleverTap reflects a steady progression through various technical and customer-focused roles. Starting as a Customer Success Engineer, she advanced to positions with greater responsibility, including her current role as Technical Account Manager. Her experience spans multiple facets of customer success, demonstrating her adaptability and commitment to the field.