Shubham Mishra
About Shubham Mishra
Shubham Mishra is a Technical Account Manager with expertise in designing functional specifications and technical experimentation. He has a background in Information Technology and has held various roles in the tech industry, including positions at Customer Centria and Mastek Ltd.
Work at CleverTap
Shubham Mishra has been employed at CleverTap as a Technical Account Manager since 2021. In this role, he is responsible for engaging in technical discussions to identify use cases and provide actionable inputs to internal teams. His work involves designing functional specifications and conducting technical experimentation. He also documents technical requirements and creates content aimed at achieving customer objectives and outcomes.
Education and Expertise
Shubham Mishra studied at the University of Mumbai, where he earned a Bachelor of Engineering (BE) in Information Technology from 2014 to 2018. His academic background has equipped him with expertise in digital and predictive analytics, which he applies in his current role and previous positions.
Background
Before joining CleverTap, Shubham Mishra worked at Customer Centria in various roles. He served as a Junior Consultant from 2018 to 2019 and then as a Solution Consultant from 2019 to 2021. His earlier experience includes a Software Engineer Internship at Mastek Ltd in 2016, where he worked for two months. His career has primarily focused on technical consulting and account management.
Achievements
Throughout his career, Shubham Mishra has demonstrated a strong capability in documenting technical requirements and creating content that aligns with customer objectives. His role in technical discussions and experimentation has contributed to the effectiveness of internal teams and the overall success of projects he has been involved in.