Shyam George
About Shyam George
Shyam George is the Director of Global Onboardings at CleverTap, where he has worked since 2021. He has over 14 years of experience in various roles across industries such as Marketing Technology, Telecom, and ITeS.
Current Role at CleverTap
Shyam George serves as the Director of Global Onboardings at CleverTap, a position he has held since 2021. In this role, he is responsible for overseeing the onboarding process for clients globally, ensuring a smooth transition and integration of CleverTap's marketing technology solutions. His leadership in this capacity contributes to enhancing customer experience and success.
Previous Experience at Netcore Solutions
Before joining CleverTap, Shyam George worked at Netcore Solutions in various capacities. He was the Head of the Customer Onboarding Team from 2018 to 2020, where he managed the onboarding process for new clients. Prior to that, he served as the Head of Professional Services for seven months in 2015 and as Associate Vice President - Head of Business Analysis from 2016 to 2018. His tenure at Netcore Solutions spanned a total of five years.
Educational Background
Shyam George holds an MBA from the Indian Institute of Technology, Delhi, where he studied Marketing and IT from 2007 to 2009. He also earned a Bachelor of Technology (BTech) degree from Cochin University of Science and Technology, completing his studies from 1999 to 2003. His educational background provides a strong foundation for his expertise in various sectors.
Professional Expertise
Shyam George possesses over 14 years of experience across multiple industries, including Marketing Technology, Telecom, and ITeS. His areas of expertise include SaaS Customer Experience, Customer Onboarding, Customer Success, Product Management, MarTech, and Delivery Management. This diverse skill set enables him to effectively contribute to the organizations he has been part of.
Career Progression
Shyam George began his career as a Software Developer at Infosys Technologies Ltd, where he worked from 2004 to 2006. He then advanced to the role of Module Leader at Infosys for one year. Following this, he served as a Business Analyst at Kuliza Technologies from 2009 to 2010 and as a Product Manager at Idea Cellular Ltd from 2013 to 2015. His career reflects a steady progression through various roles and responsibilities.