Siddhant R.

Customer Success Manager @ CleverTap

About Siddhant R.

Siddhant R. is a Customer Success Manager at CleverTap, where he has worked since 2023. He has a diverse professional background, including roles in customer success, relationship management, and sports leadership across various organizations in India.

Work at CleverTap

Siddhant R. serves as a Customer Success Manager at CleverTap, a position he has held since 2023. He operates in a hybrid work environment based in Mumbai, Maharashtra, India. In this role, he focuses on enhancing customer relationships and ensuring client satisfaction with CleverTap's services.

Previous Experience

Prior to his current role, Siddhant worked at Wingify as a Customer Success Manager from 2021 to 2023. He also held positions at WhiteHat Jr, first as a Relationship Manager from 2020 to 2021 and briefly as an Assistant Manager in 2021. His experience includes a role at ICICI Bank as a Relationship Manager in the Elite Trade Relations Group and as a Capital Accounts Manager in 2020.

Education and Expertise

Siddhant holds a Bachelor of Science (BSc) in Chemistry from Delhi University, completed between 2013 and 2016. He furthered his education with a Master of Business Administration (MBA) in Rural Management from Xavier Institute of Management (XIMB), graduating in 2019. His academic background includes a focus on community development projects.

Internship Experience

During his internship at Agrasar in 2018, Siddhant worked on the project 'Kaagaz ki Kashti,' which aimed to eliminate corporal punishment in Indian schools. This experience contributed to his understanding of social issues and community engagement.

Early Career and Skills Development

Siddhant began his career at Decathlon Sports India as a Sports Leader in Mountain Sports in 2019. His role as an Assistant Manager at WhiteHat Jr enhanced his management skills, preparing him for future positions in customer success and relationship management.

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