Valeed Kottuvala
About Valeed Kottuvala
Valeed Kottuvala is a Senior Associate in Customer Success Strategy and Operations at CleverTap, where he has worked since 2023. He has a solid background in computer science, with experience in both front-end and back-end programming, and has previously held roles in customer success operations and technical account management.
Work at CleverTap
Valeed Kottuvala currently serves as a Senior Associate in Customer Success Strategy and Operations at CleverTap, a position he has held since 2023. Prior to this role, he worked as an Associate in Customer Success Operations from 2021 to 2023, and briefly as a Technical Account Manager in 2021. His tenure at CleverTap has been marked by a focus on enhancing customer success through strategic operations.
Education and Expertise
Valeed Kottuvala holds a Bachelor of Science in Computer Science from Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics, where he studied from 2015 to 2018. He further advanced his education by obtaining a Master of Computer Applications from Vivekanand Education Society's Institute of Technology, completing his studies from 2018 to 2021. His academic background provides a strong foundation for his technical skills in programming languages and systems integration.
Technical Skills and Tools
Valeed Kottuvala possesses a strong foundation in both front-end and back-end programming languages, including HTML, CSS, Java, Python, and JavaScript. He demonstrates proficiency in managing databases such as SQL and Oracle. In his professional role, he utilizes various tools including Zendesk, Atlassian Suite, and ChurnZero, and employs technologies and frameworks like Git and Firebase for project development and management.
Background
Valeed Kottuvala has a diverse background in customer success and technical operations. He began his career at CleverTap, where he gained experience in customer success operations and technical account management. His experience in integrating and architecting solutions across multiple third-party system tools has contributed to his current role in customer success strategy.
Personal Interests
Outside of his professional commitments, Valeed Kottuvala engages in various personal interests. He enjoys participating in team sports and is an avid reader. Additionally, he has a passion for food and traveling, reflecting his diverse interests beyond the technical field.