Clincierge
Clincierge specializes in managing patient logistics for clinical trials, focusing on improving outcomes by providing comprehensive travel and support services internationally.
Services
Clincierge offers comprehensive patient logistics management for clinical trials. The company provides fully managed travel from any country, including personalized concierge services. Clincierge assigns coordinators to patients for the duration of the study. These coordinators are local to the patient, speak their native language, and operate within the same time-zone. They support 300+ clinical trials, managing all aspects of patient logistics to reduce barriers, increase retention, and improve outcomes. Their services include document translation, telephonic or in-person interpreters, and handling visa requirements.
Specialized Support for Clinical Trials
Clincierge focuses on improving clinical trials by managing patient logistics, particularly for rare disease studies. They offer international travel arrangements in every country to simplify the process for patients and sites. They handle document translation, telephonic or in-person interpreters, and visa requirements for patients in over 40 countries. The company coordinates all aspects of travel such as air, rail, and ground transportation along with accommodation like hotels and long-term housing. Special accommodations are anticipated and arranged for complex studies involving pediatric patients and those with mobility or cognitive disabilities.
Patient Coordinators
Clincierge assigns dedicated coordinators to patients for the entire duration of the clinical trial. These coordinators are local to the patient's location, proficient in the patient's native language, and operate within the same time-zone. The coordinators are responsible for managing all logistics, ensuring clear and consistent communication, and providing personalized support. This localized approach helps maintain patient comfort and address any logistical challenges efficiently, contributing significantly to the company's high retention rate for supported patients.
Global Reach and Capabilities
Clincierge operates across international borders, supporting patients and clinical trials in over 40 countries. Their services cover all aspects of travel logistics, including arranging air, rail, and ground transportation, as well as hotel and long-term housing accommodations. Additionally, Clincierge manages document translation, and provides telephonic or in-person interpreters and visa assistance. This comprehensive international support helps ensure that patients from diverse regions can participate in clinical trials without facing logistical hurdles.
Retention and Cost Management
Clincierge maintains the highest industry retention rate for supported patients by providing tailored logistical support throughout the clinical trial. The company works within clients' requirements to keep trials on budget while minimizing unexpected costs. They handle various administrative tasks, ensuring that trials run smoothly and efficiently. Their focus on personalized service and efficient management aids in reducing patient dropout rates, thereby improving the overall success rate of clinical trials.