Olivia S.
About Olivia S.
Olivia S. serves as the Senior Director of Client Delivery at Cloudmed, where she has worked since 2020. With a background in client experience and delivery management, she has held various roles in the healthcare revenue cycle management sector.
Current Role at Cloudmed
Olivia S. serves as the Senior Director of Client Delivery at Cloudmed, a position she has held since 2022. In this role, she oversees client relationships and ensures the successful delivery of services. Prior to this, she was the Director of Client Delivery for the Revenue Assurance Suite, a role she assumed in 2020. Olivia has been instrumental in promoting cross-collaboration across departments to meet team and company objectives.
Previous Experience at CloudMed Solutions
Olivia S. previously worked at CloudMed Solutions as a Client Experience Account Manager from 2018 to 2019. During her tenure, she focused on enhancing client experiences and managing client accounts. This role laid the groundwork for her subsequent advancement within the company.
Professional Background
Before joining Cloudmed, Olivia held the position of Director of Client Delivery - DRG Validation at Revint Solutions from 2018 to 2020. She also worked at TEKsystems in various roles, including Account Manager and Division Lead - Applications from 2016 to 2018, and as an Account Manager from 2013 to 2016. Her early career included a role as a Technical Recruiter at TEKsystems in 2013 and an internship at Nordstrom in 2012.
Education and Qualifications
Olivia S. completed her high school education at Urbandale High School, earning her diploma in 2009. She then attended Arizona State University, where she studied Communications and Media Studies, obtaining a Bachelor of Arts degree in 2013. Her educational background has equipped her with strong communication skills applicable in her professional roles.
Contributions to Cloudmed
In her current role at Cloudmed, Olivia S. maintains ownership of key client relationships and forecasts future staffing needs for her department. She is also involved in the recruitment process for open positions and supports the planning and execution of the company's annual budgeting process, contributing to the overall strategic goals of the organization.