Steven Carter
About Steven Carter
Steven Carter is the Lead Training Associate at Cloudmed, where he develops and implements training programs for healthcare revenue cycle management. He has a diverse background in both instructional and operational roles within the healthcare industry, with previous experience in A/R Denial Management and education.
Current Role at Cloudmed
Steven Carter serves as the Lead Training Associate at Cloudmed, a position he has held since 2021. In this role, he develops and implements training programs focused on healthcare revenue cycle management. His responsibilities include creating educational materials and facilitating training sessions to enhance the skills of team members within the organization. He continues to work from the Plano, Texas office.
Previous Experience at Cloudmed
Prior to his current role, Steven worked as an A/R Denial Management Specialist at Cloudmed from 2018 to 2021. During this three-year tenure, he focused on managing accounts receivable denials, analyzing issues, and implementing solutions to improve revenue cycle processes. His experience in this position laid the groundwork for his transition to training and development.
Educational Background
Steven Carter earned a Bachelor of Science degree in Community Health from LSU Shreveport, where he studied from 2012 to 2015. He also holds an Associate's degree in Liberal Arts and Sciences from Bossier Parish Community College, completed between 2009 and 2012. His educational background provides a strong foundation for his work in healthcare and training.
Experience in Education and Coaching
Steven has experience in educational roles, having worked as a Paraprofessional and Coach at Bossier High School from 2015 to 2017. He also interned at the same school for three months in 2015. These positions allowed him to develop skills in instructional methods and student engagement, which he applies in his current training role.
Early Career in Hospitality
Before entering the healthcare field, Steven worked in the hospitality industry. He served as a Sever/Bartender at Logan's Roadhouse from 2009 to 2012 and later as a Shift Lead from 2013 to 2015. These roles provided him with valuable customer service experience and team leadership skills.