John Klecyngier
About John Klecyngier
John Klecyngier serves as the Director of Customer Success at Cloudpermit, where he has worked since 2023. He has extensive experience in customer success and government procurement across various industries.
Work at Cloudpermit
John Klecyngier serves as the Director of Customer Success at Cloudpermit, a position he has held since 2023. Based in Chicago, Illinois, he operates in a remote capacity. In this role, he leads the North America Professional Services, Support Services, and Customer Success teams, focusing on enhancing customer satisfaction and engagement.
Previous Experience in Customer Success
Before joining Cloudpermit, John Klecyngier accumulated significant experience in customer success roles. He worked at GovQA as a Customer Success Manager from 2018 to 2020 and previously served as a Government Sales Executive at GovQA for eight months in 2017. Additionally, he was a Client Success Manager at Brightly from 2020 to 2022, where he contributed to client relationship management and service delivery.
Background in Business Development
John Klecyngier has a robust background in business development, having worked as a Business Development Specialist in Aerospace & Defense at IFS North America from 2013 to 2017. He also held the position of Sr. Business Development Specialist at DialAmerica from 2009 to 2013. His experience spans various sectors, enhancing his understanding of customer needs and market dynamics.
Education and Expertise
John Klecyngier studied Criminal Justice and Corrections at the College of DuPage and the University of London, earning credentials in this field from 2005 to 2008. He possesses expertise in government procurement, particularly within asset-intensive, manufacturing, MRO, and compliance industries. Additionally, he holds several certifications, including a Licensed Pyrotechnic Operator certification, an IDNR Explosives License, and an ATFE-Type 54 License.