CloudSmartz
CloudSmartz offers the Acumen360 platform, which enhances digital customer experiences and marketplace transformations through a comprehensive suite of services including a multi-tenant portal, digital marketplace, and unified service orchestration.
Services
CloudSmartz offers a suite of digital transformation services through its Acumen360 platform. The platform provides a comprehensive suite including a multi-tenant portal, a digital marketplace, CPQ & product catalogue, unified service orchestration, and optimized OSS/BSS. It aims to accelerate revenue, eliminate redundancies, and provide a single source of truth for products, services, and accounts.
Products
The core product offered by CloudSmartz is the Acumen360 platform. This platform is designed to provide a digital customer experience and a marketplace transformation. Key features include a digital marketplace, customer self-service portal, and zero-touch automation for existing and new systems. Acumen360 integrates with over 100 systems, including B/OSS, CPQ, CRM, ERP, and network management systems, enhancing operational efficiency and network agility.
Technological Integration
CloudSmartz's Acumen360 platform boasts significant technological integration capabilities. It connects to more than 400 access providers and the world's largest cloud suppliers, enhancing network agility. Additionally, Acumen360 integrates with over 100 different systems, such as B/OSS, CPQ, CRM, ERP, network management, and ticketing systems. This facilitates seamless operation and communication across various platforms.
Location
CloudSmartz is located at 145 Culver Road, Rochester, NY 14620. This location serves as the hub for developing and delivering their digital transformation services through the Acumen360 platform. Being stationed in Rochester supports their operations in connecting and serving a diverse range of global clients.