Maidi Dai
About Maidi Dai
Maidi Dai is an IT Support Technician III currently employed at Clover Health since 2021. He has a background in computer science and information systems, with previous roles at Flatiron Health, Fundera, and Computero.
Work at Clover Health
Maidi Dai has been employed at Clover Health as an IT Support Technician III since 2021. In this role, Dai is responsible for providing technical support and troubleshooting services to ensure the smooth operation of IT systems within the organization. The position involves addressing user issues, maintaining hardware and software systems, and collaborating with other IT professionals to enhance service delivery.
Previous Experience in IT Support
Prior to joining Clover Health, Maidi Dai worked at Flatiron Health as an IT Support Engineer from 2020 to 2021. In this capacity, Dai contributed to the support of IT infrastructure and provided assistance to users in New York, New York. Additionally, Dai served as an IT Specialist at Fundera for seven months in 2019, where responsibilities included managing IT support tasks. Earlier experience includes a two-year tenure as a Level 2 Support Technician at Computero from 2017 to 2019.
Education and Expertise
Maidi Dai completed a Computer Science program at Brooklyn Technical High School, graduating in 2012. Following this, Dai pursued higher education at the City University of New York-Baruch College, earning a degree in Computer Information Systems in 2016. This educational background has equipped Dai with the necessary skills and knowledge to excel in various IT support roles.
Background
Maidi Dai has built a career in IT support, beginning with foundational education in computer science. The professional journey includes multiple roles that focus on technical support and system maintenance. The progression from Level 2 Support Technician to IT Support Engineer and currently to IT Support Technician III reflects a commitment to developing expertise in the field.