Vanessa Mora
About Vanessa Mora
Vanessa Mora serves as the Customer Experience Team Lead at Clover Health, where she has worked since 2016. She holds an associate degree from Lincoln College and has progressed through various roles at Clover Health, starting as a Customer Experience Coordinator.
Work at Clover Health
Vanessa Mora has been employed at Clover Health since 2015. She began her career there as a Customer Experience Coordinator, where she worked for 10 months. Following this role, she advanced to the position of Customer Experience Senior Coordinator for 6 months. Since 2016, she has held the position of Customer Experience Team Lead, contributing to the company's focus on enhancing customer satisfaction and engagement.
Education and Expertise
Vanessa Mora studied at Lincoln College Online, where she earned an Associate's degree. Her educational journey at Lincoln College spanned from 2007 to 2009. This academic background has equipped her with the foundational knowledge and skills necessary for her roles in customer experience management.
Background
Vanessa Mora has a background in customer experience roles, primarily within Clover Health. Her career progression from Coordinator to Team Lead demonstrates her commitment to improving customer interactions and her ability to take on increasing responsibilities within the organization.
Career Progression
Vanessa Mora's career at Clover Health reflects a steady progression through various customer experience roles. Starting as a Customer Experience Coordinator in 2015, she quickly moved to Senior Coordinator and then to Team Lead in 2016. This trajectory highlights her dedication to the field and her capacity for leadership in customer service.