Jason Miller
About Jason Miller
Jason Miller is a Customer Experience Specialist at Cloverleaf, where he has worked since 2024. He has a diverse background in customer success and marketing, with previous roles at companies such as Hopin, Eventbrite, and RCA Records.
Current Role at Cloverleaf
Jason Miller currently serves as a Customer Experience Specialist at Cloverleaf, a position he has held since 2024. In this role, he focuses on providing first-line support and improving efficiencies for users of the Cloverleaf platform. He collaborates with both internal teams and an external community of users to enhance resources, aiming to improve platform utilization.
Previous Experience in Customer Success
Prior to his current role, Jason Miller worked at Hopin, where he held two positions: Customer Success Manager from 2020 to 2021 and Customer Success Program Manager from 2021 to 2022. His experience at Hopin involved managing customer relationships and developing programs to improve customer satisfaction. He also worked at Eventbrite as a Customer Service Representative and later in the Client Services - Music Business Unit, gaining valuable insights into customer service and support.
Background in Music Business and Communications
Jason Miller has a strong educational background in music business and mass communications. He studied at Middle Tennessee State University (MTSU), where he earned a Bachelor of Science in Recording Industry with a focus on Music Business from 2010 to 2013. Additionally, he completed an Associate of Applied Science in Mass Communications, Production and Announcing, and Electronic Media at Harford Community College from 2007 to 2009.
Internships and Early Career
Jason Miller began his career with several internships in the music industry. He interned at RCA Records in 2013 for one month in marketing and at Provident Music Group for three months in promotions and creative. He also worked as a Promotions Assistant at South Central Media for one year, gaining foundational experience in the music business.
International Experience in Education
From 2014 to 2016, Jason Miller worked as the Head Foreign Language Instructor at Avalon English in Gimpo, Gyeonggi-do, Korea. This role provided him with international experience and the opportunity to develop his teaching and communication skills in a diverse cultural environment.