Katie Mac Donald
About Katie Mac Donald
Katie Mac Donald is a Revenue Operations Manager at Cloverleaf, with a background in communication arts and women studies from the University of Wisconsin-Madison. She has extensive experience in various roles within the real estate and nonprofit sectors, emphasizing strategic alignment and consultative approaches.
Work at Cloverleaf
Katie Mac Donald currently serves as the Revenue Operations Manager at Cloverleaf, a position she has held since 2023. In this role, she focuses on aligning organizational goals with operational objectives. Prior to her current title, she worked as the Sales Operations Manager at Cloverleaf from 2022 to 2023, where she contributed to enhancing sales processes and operational efficiency.
Education and Expertise
Katie Mac Donald has a diverse educational background. She studied Communication Arts and Women Studies at the University of Wisconsin-Madison from 1995 to 1997. She also holds a Bachelor of Arts in Economics from the University of Northern Iowa, where she studied from 1999 to 2001. Additionally, she pursued graduate studies in Adult Learning and Organizational Performance at Drake University in 2010. She holds the Google Project Management Professional certificate, which complements her expertise in revenue operations.
Background in Real Estate
Katie Mac Donald has extensive experience in the real estate sector. She worked as a Real Estate Sales/Broker Associate at Coldwell Banker West Shell from 2013 to 2015 in Cincinnati, Ohio. Prior to that, she spent nine years as a Real Estate Broker Associate at various brokerage companies in Waterloo-Cedar Falls, Iowa, from 2004 to 2013. She also held the position of Agent Development Manager at Coldwell Banker from 2015 to 2016.
Experience in Customer Success and Nonprofits
In addition to her real estate background, Katie Mac Donald has experience in customer success and nonprofit management. She worked as a Customer Success Manager at Allego for four months in 2019 in Boston, Massachusetts. Furthermore, she served as the Executive Director of the Cincinnati Boychoir from 2019 to 2021, where she managed operations and strategic initiatives within the nonprofit sector.
Professional Approach and Skills
Katie Mac Donald employs a consultative approach in her professional interactions, which enables her to build rapport quickly with both internal teams and external clients. Her cross-disciplinary experience spans small- and medium-sized businesses, startups, and nonprofit organizations, allowing her to effectively align operational strategies with broader organizational goals.