Kristen Otten
About Kristen Otten
Kristen Otten is a Software Trainer Team Lead and Product Consultant at Club Automation in Chicago, Illinois, where she has worked since 2019. She has a background in business administration and marketing, with previous roles in various industries including food and beverage marketing and travel.
Work at Club Automation
Kristen Otten has been employed at Club Automation since 2019, where she serves as the Software Trainer Team Lead and Product Consultant. In this role, she utilizes Adult Learning Theory and training principles to conduct effective training sessions for a diverse clientele. Her responsibilities include managing training initiatives and promoting software solutions to enhance user experience. Kristen has progressed within the company, being promoted from Software Trainer to Software Trainer II, where she collaborates with major clients to drive engagement and satisfaction.
Previous Experience
Before joining Club Automation, Kristen Otten held several positions that contributed to her professional development. She worked as a Brand Marketing Specialist at Jimmy John's from 2014 to 2017, focusing on marketing strategies. Prior to that, she served as a Travel Specialist at Travel House for a brief period in 2013. Additionally, she worked as a Sponsorship and Production Manager at On the Waterfront, Inc from 2012 to 2013, and as a Project and Administrative Assistant at Michelle Damico Communications in 2013. Her diverse experiences include managing and promoting music festivals and travel companies.
Education and Expertise
Kristen Otten holds a Bachelor of Science in Business Administration with a minor in English from Northern Illinois University, where she studied from 2009 to 2011. She also earned an Associate of Science (A.S.) degree from McHenry County College between 2008 and 2009. Her educational background provides a strong foundation in business principles and communication, which she applies in her current role and throughout her career.
Achievements in Marketing and Training
Throughout her career, Kristen Otten has generated significant growth in revenue, account base, and brand engagement across various roles. Her involvement in food and beverage marketing, particularly at KRā, showcases her ability to adapt and thrive in different sectors. At Club Automation, her training methodologies and client engagement strategies have contributed to the company's success in delivering software solutions.