Yash Chaudhary
About Yash Chaudhary
Yash Chaudhary is a Senior Manager of Support Operations at Clumio, where he enhances support workflows using tools like Docker, Zendesk, and Tableau. He has a strong background in programming and cloud security, contributing to improved customer satisfaction and secure support processes.
Work at Clumio
Yash Chaudhary currently serves as the Sr. Manager of Support Operations at Clumio, a position he has held since 2023. In this role, he leverages a variety of tools, including Docker, Zendesk, and Tableau, to optimize support workflows. Chaudhary has implemented a proactive support system that has significantly improved customer satisfaction. Prior to his current role, he worked as a Support Automation Engineer from 2021 to 2022 and as a Support Operations Manager from 2022 to 2023, both within the San Francisco Bay Area.
Education and Expertise
Yash Chaudhary holds a Master of Science in Computer Networking from San Jose State University, where he studied from 2018 to 2020. He also earned a Bachelor of Technology in Electrical and Electronics Engineering from NIRMA University, completing his degree from 2012 to 2016. Chaudhary possesses advanced programming skills in Go Lang, Python, and Bash, which he utilizes to automate support operations. He also holds an AWS Practitioner certification, indicating his proficiency in cloud services and cloud security.
Background
Before joining Clumio, Yash Chaudhary worked as a Quality Assurance Intern at Nuage Networks, a subsidiary of Nokia, for three months in 2019 in the San Francisco Bay Area. His early career experiences laid the foundation for his expertise in support operations and cloud security, which he has further developed during his tenure at Clumio.
Achievements in Support Operations
During his time at Clumio, Yash Chaudhary developed a comprehensive tooling strategy aimed at enhancing support operations. His initiatives have focused on optimizing workflows and improving customer satisfaction through the implementation of advanced support systems. His contributions reflect a commitment to leveraging technology to improve operational efficiency.