Don Clark Lorance
About Don Clark Lorance
Don Clark Lorance is a Claims Specialist at Cna National in Scottsdale, Arizona, where he has worked since 1999. He has over 25 years of experience in claims management, particularly for motorcycle claims, and previously served as a Parts Manager at Pep Boys for ten years.
Work at CNA National
Don Clark Lorance has served as a Claims Specialist at CNA National since 1999, accumulating 25 years of experience in this role. Based in Scottsdale, Arizona, he specializes in handling claims for Harley Davidson Canada. His responsibilities include ensuring coverage verification and adherence to the manufacturer's pricing and labor time guidelines. Lorance's extensive tenure at CNA National has allowed him to develop a deep understanding of the claims management process, particularly in the motorcycle sector.
Previous Experience at Pep Boys
Before joining CNA National, Don Clark Lorance worked at Pep Boys as a Parts Manager from 1988 to 1998. During his 10 years in this position in Philadelphia, Pennsylvania, he gained valuable experience in inventory management and customer service. This role contributed to his foundational knowledge in the automotive industry, which later informed his work in claims management.
Education and Expertise
Don Clark Lorance pursued studies in Psychology at Mesa Community College from 1984 to 1986 and continued at Arizona State University from 1987 to 1988. Although he did not complete a degree, his education provided him with insights into human behavior, which can be beneficial in claims management. He possesses expertise in verifying repair labor times using published labor time guides, enhancing his effectiveness in claims processing.
Background
Don Clark Lorance completed his secondary education at Mesa High School. His career path reflects a steady progression from the automotive sector to specialized claims management in the motorcycle industry. His long-standing commitment to his roles demonstrates a focus on professional development and industry knowledge.
Experience in Claims Management
With over two decades of experience in claims management, Don Clark Lorance has developed a specialization in motorcycle claims. His role involves detailed verification processes and adherence to industry standards, which are critical for effective claims resolution. His extensive experience positions him as a knowledgeable professional in the field.