Sarah Mcdermott
About Sarah Mcdermott
Sarah McDermott is a game support professional with extensive experience in the gaming industry, currently working at Wizards of the Coast since 2014. She previously held roles at Microsoft and Amazon, contributing to her expertise in game support and technical operations.
Work at Wizards of the Coast
Sarah Mcdermott has been employed at Wizards of the Coast since 2014, where she serves in the role of Game Support. Her responsibilities include assisting players and addressing inquiries related to various gaming products. Over her tenure, she has contributed to enhancing the gaming experience for users and has been involved in support initiatives that align with the company's objectives.
Previous Experience at Microsoft
Before joining Wizards of the Coast, Sarah Mcdermott worked at Microsoft from 2010 to 2013. In her role as Associate Lead for Zune and Xbox Live Marketplace, she managed various aspects of the digital marketplace. Her experience at Microsoft provided her with a strong foundation in technology and customer support within the gaming industry.
Experience at Amazon
Sarah Mcdermott spent 11 months at Amazon from 2013 to 2014, where she held the positions of Sales Operations Assistant and Technical Account Manager. In these roles, she focused on sales operations and provided technical support to clients, enhancing her skills in customer relations and technical problem-solving.
Education at The Art Institute of Seattle
Sarah Mcdermott studied at The Art Institute of Seattle from 2004 to 2006, where she earned an Associate of Arts degree. This educational background has contributed to her understanding of design and creativity, which can be beneficial in her roles within the gaming industry.