Felix Setyadi
About Felix Setyadi
Felix Setyadi is a Senior Customer Support Specialist at Coda Payments in Jakarta, Indonesia, where he has worked since 2021. He has a background in customer support and sales, with previous roles at Coda Payments, ATI Business Group, Discover the World - Global, and Avani, and holds a degree in Public Relations from Universitas Esa Unggul.
Current Role at Coda Payments
Felix Setyadi serves as a Senior Customer Support Specialist at Coda Payments, a position he has held since 2021. In this role, he is responsible for addressing customer inquiries and providing support to enhance user experience. His tenure at Coda Payments reflects a commitment to customer service excellence, contributing to the company's operational success in Jakarta, Indonesia.
Previous Experience at Coda Payments
Felix Setyadi previously worked at Coda Payments as a Customer Support Specialist from 2020 to 2021. During this time, he developed skills in customer interaction and problem resolution. His experience in this role laid the foundation for his current position, allowing him to build on his knowledge and expertise in customer support.
Work History in Customer Support and Sales
Before joining Coda Payments, Felix Setyadi held various positions that contributed to his professional development. He worked as a Sales Support Officer at Discover the World - Global from 2019 to 2020, where he supported sales operations. Additionally, he served as a Ticketing Officer at ATI Business Group for two months in 2019, gaining experience in customer service and ticketing processes.
Educational Background
Felix Setyadi studied at Universitas Esa Unggul, where he focused on Public Relations/Image Management, earning a degree in Communication from 2015 to 2020. His education provided him with a strong foundation in communication strategies, which he applies in his customer support roles. Prior to university, he completed his High School Diploma in Tourism and Travel Services Management at Santa Theresia Tourism High School from 2011 to 2014.
Internship Experience
In 2019, Felix Setyadi gained practical experience as a Marketing Communications Intern at Avani for two months. This role allowed him to apply his academic knowledge in a real-world setting, enhancing his skills in marketing and communication, which are valuable in his current customer support position.